Frequently Asked Questions
Here you will find the answers to our more commonly asked questions.
By booking with us, you agree that you have read and understood everything that has been outlined below and that you will contact us with any questions beforehand.
Email us with any of your questions, comments, photos or feedback!
We would love to hear from you!
A Face Painting Mom F.A.Q.
How to Book
a Party or Event
What Services do we offer?
A Face Painting Mom is proud to offer you the very best in event entertainment. We are constantly studying, practicing and attending classes to improve upon and add to the services which we will help make your event a raging success!
Costumed Characters and Mascots
Carnival game rental
What kinds of Parties & Events do you do?
We are happy to provide our services to most any kind of party or event you can come up with. Book with us today!
We LOVE parties of all kinds!
Girls Night Out
Whatever your party, we love to help you create fun memories that last!
We LOVE events of all kinds!
Restaurant Family Nights
Basically anything you can imagine!
How to Book a Party or Event with Us:
The best way is to use our Online contact Form to tell us all of the details we need to book your party or event. Upon confirming availability, your paperwork will be generated from our booking system and emailed to you for approval.
IMPORTANT! please confirm that we have the date, time, and address of your location correct before you approve a contract. Kindly tell us the name of your location if it is not at your home.
When to Book :
We recommend you book as early as possible to ensure availability of your preferred Date and Time. If we have the time available, we will do your event even if it is the last minute!
Booking Fee :
There is a $50 Booking fee due on any service. Your time slot on our Calendar is not reserved until the deposit has been paid and the contract has been signed. Booking fees are non-refundable, but may be used for 12 months on another party or event.
We accept Cash, Check, Mastercard, Visa, American Express, Discover, and PayPal
Paypal Preferred: All payments can be made online with your debit/credit card or direct deposit through the Paypal link on the contract that was emailed to you. This contract will always be available to you and you can use the Paypal link as many times as you want to.
Check: Please make all checks out to: A Face Painting Mom
Cash: A receipt can be emailed to you if you need one.
Venue Street Address:
If you are having your event or party at home, please provide your full home address. If you are having your party or event at a park or recreation center or business other than a residence, then please provide the complete name and address of the park/building/area. You must provide an identifying land mark for us to find you at a public park.
Travel for artists and actors to events that are 40 Miles or less round trip via google maps from our offices in Columbus, Ohio 43209, are free for you. It is $1 per mile thereafter. Your event location address will determine if there is a travel fee.
Deposits are non-refundable. If you need to cancel the event, the booking fee is not refunded. If a cancellation occurs after 48 hours of the event start time, payment is due in full.
Should we become sick or have an emergency, the retainer will be refunded if we cannot find a replacement entertainer for your event. We will make every effort to find a replacement artist for your event, and we have many entertainers to serve you.
When the event is rescheduled within one year of its original date, the retainer fee will be credited toward the new event.
Terms & Conditions:
Our Terms and Conditions are outlined on the contract that was sent to you when you orignally booked. Your electronic signature indicates that you have read, understood and agreed to those terms and conditions.
Information Collection, Use, and Sharing
AFacePaintingMom.com is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. AFacePaintingMom.com will never abuse, sell, or rent your information for any reason.
AFacePaintingMom.com will use the information you have provided us to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to help performers find your location. We will post photos of our work taken at your event with your permission only.
Your Access to and Control Over Information
You may opt out of any future contact from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
AFacePaintingMom.com take precautions to protect your information. When you submit sensitive information via our contact form, your information is protected both online & offline.
AFacePaintingMom.com does not collect credit card information. All of our online payments are done through a third party (currently PayPal) so we do not store any credit card information.
Postal: A Face Painting Mom c/- Martha Robbins 995 Kenwick Road, Columbus, OH 43209